St Johns Security  

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Home Alarms - FAQ & Customer Service

 
Questions & Answers

Q

Will there be any wires showing?
Our home alarm systems are wire free, although wires need to be run from power and telephone connection and in most cases our engineers are able to conceal these.
Q
Will I need a separate telephone line for my alarm system?
NO, the Agility alarm system can be connected to any existing analogue telephone line that can make outgoing calls and has not been barred from calling 0870 numbers. It is also fully compatible with Broadband lines.
Q
What happens if I move house?
If during the term of the agreement you move house, you can arrange for the alarm system and service to be moved to your new house. Please note that a relocation fee will apply.
Q
Can I add additional Components to my home alarm in the future?
Yes at any time our engineers will be more than happy to explain additional components available and will be able to install these at your request. Outside of your routine service a call out charge may be applicable.
Customer Service

Saint John Security is privately run, being privately run means that we are able to focus our business on satisfying the needs of our customer who are most important to us business  Concentrating and listening to our customers rather than shareholders allows us to offer you the best possible service.

our philosophy is to give customers the very highest quality service  and quality product at the most competitive price.

In this specialist market Saint John Security prides itself on providing top level service to its customers and on being highly competitive on price. We spend time listening to our customer's if you should have any feedback we would be delighted to hear from you.

We have engineers available to answer any questions 24 hour a day 7 days a week.

Our head office is also open Monday to Friday 9am to 5.30pm and the team are extremely helpful.

For more information please call 0844 873 1300 or click here to contact us

 

 

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